Real client example (anonymized) — GTA Auto Shop
Recovered $4,200/month in repair approvals
Before
3–4 inspections/day. ~40% of recommended repairs approved. Customers walked with paper estimates. No-shows ~15%. Mid-week bays idle.
What we did
Digital inspection with photos/video via SMS + “reply YES to approve.” Automated service reminders. Triple-confirmation appointment sequence.
Results
Approval 40%→72%. No-shows 2.5%. ~$4,200/mo recovered. Bay utilization 65%→85%. ~5–8 hrs/week off reminder calls.