Your front desk shouldn't spend all day confirming appointments and chasing no-shows

Scheduling, reminders, and patient communication — carefully, with PIPEDA/PHIPA in mind.

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TRIGGER

Due for visit

ACTION

SMS confirm

RESULT

~20%→~5% no-shows

Opportunities

What we automate

Intelligent scheduling & no-show reduction

Online booking, SMS confirmations, waitlist, same-day reminders. No-show rate drops from ~20% to ~5%.

Patient recall & reactivation

“Due for cleaning” and dormant-patient sequences. Reactivates 15–20% of dormant patients.

Digital intake forms

Forms sent via SMS before the visit. Patients fill on their phone. Less lobby clipboard time.

We handle scheduling and communication workflows. We do not store or process patient health records, and we do not promise integrations with closed practice-management systems (Dentrix, Eaglesoft, Open Dental, etc.).

See these numbers for your clinic.

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Honest savings

Numbers we put in the audit

4–6% no-shows (from 15–22%)
15–20 hrs per week front-desk time saved
10–15% revenue from recall / reactivation
~3 min intake vs ~10 min paper

Ranges from delivered GTA projects; your audit gives numbers for your clinic.

Platforms (scheduling & messaging only)

TwilioWhatsAppGoogle WorkspaceMake

Example scenario — illustrative until named client published

How a GTA clinic cut no-shows from 20% to 5%

Triple-confirm SMS, automated recall, digital intake. Results: no-shows 20%→5%, 40+ dormant patients rebooked in 60 days, ~$4,000/mo recovered.

Audit

Map confirmation load — no health-record scope creep.

Build

Scheduling & messaging workflows only.

Support

PIPEDA-aware ops. Human support Mon–Fri 9–6.

FAQ

Clinic objections

Is this PIPEDA / PHIPA compliant?

We handle scheduling and communication only. We do not store or process patient health records.

Will you integrate with Dentrix / Eaglesoft?

No — those systems are closed. We automate booking, reminders, and patient messaging around them.

Will patients find SMS reminders annoying?

Confirmations and recalls cut no-shows ~20%→~5% when timed properly.

Ready to automate patient communication?

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